Dstv is taking advantage

Morning im not happy with dstv,i paid R400+ on the 25/02/2021 of which is the amount given to me by the teller at the till point when paying.Then the following day 26/02/2021 i upgraded to compact,now on the 11/03/2021 i wake up to my services being disconnected without any notification whatsoever of which they have many platforms to contact me (watsapp.sms.inbox.tv massage.call) i then inquired as to why my services has been suspended and i was told to pay an additional R380 to continue viewing.I mean i just paid couple of dayz ago and now i must pay R380 i mean its the 11th where am i going to get that money and whats worse i have family visitors who just arrived. I then asked DSTV to reconnect me and we will sort it out end of the month and they told me the system wont allow it,i have been a customer since 2004/5 and dstv has been taking advantage of us with their services more especially with their repeats..i want my services to be reconnect