DStv is ****!

On the 11/06/2021 I upgraded to Compact , I immediately payed the top up fee requested. Days later I checked my next payment date and amount via DStv WhatsApp and it showed the 01/09/2021and amount of R106.02. So I assumed there's a promotion going on.

I kept on checking still showed the same. I was perplexed on the 07/07/2021 when I woke up in the morning and found all my channels blocked because of non payment. I checked my balance on DStv WhatsApp it showed that I should pay R433.02 to be reconnected. Can you imagine! DStv played me here! And I am ****ed.

I sent them a DM on twitter and they rep**** " we are sorry for the inconvenience it is clear that it is the system error, we sincerely apologize" . Even after this communication I was expected to pay this above mentioned amount that includes reconnection fee even though it was their system's fault. They never took me into consideration as their customer since they even acknowledged their error. I'm still the one who suffered because of their system error. So ***********.DStv is a ****