DSTV is running a **** with their Rewards system.

Last month we claimed DSTV rewards to get an upgrade. We received an email stating that the upgrade will be automatically activated on the next billing date. That never happened. So on 9 March 2021 I called their Call Centre to enquire, and a lady by the name of Rebecca didn't seem to know how to help so she told me to send the email I had received about the reward so she could get her manager Zanele to call me back. That never happened. Instead I got an email telling me that my enquiry has been escalated to their Business Desk. That was the last I heard from anyone. DSTV is clearly running a ****. For something that was supposed to be as simple as paying for your subscription and AUTOMATICALLY getting an upgrade, it's turned out to be a lot of back and forth and being given the run around. ****!!!! DSTV are ********s! Disgusting.