1 reviews | Active since May 2018
DSTV is running a **** and is ***********
thought i was done with complaining about You people. I love things and I love to provide my family with the best which is why i always buy new dstv products, latest products. Everytime i buy a new product or add a service I have to deal with nonsense and incompetence. I ordered the internet router last week and I want you to go to the telephone conversation and listen to it word to word between me and that lady. She told me it will be delivered this week and ricared by the people delivering it , which was a lie as they told they are couriers and dont rica. I ricared it myself and connected it. I asked the lady to change my pay date from the 15th to the 19th and she said if the router is delivered before the 19th of march then the new R1209 will debit this month which is for the router and my premium package. If its delivered after the 19th march then the new R1209 will debit in April. Now its connected but no internet and i am told i have to pay R1500. The lady said i will be connected. So what am i paying for now ? So you want me to pay close to R3000 this month to be connected to the internet ? Thats not what yiur consultant said. Theres no way i am paying R3000. You need to teach your consultants about your new products before introducing them. This is misleading information just because you want sale. Thats total *******. Go listen to the telephone conversation and fix this. Your company is *********** and i cant deal with this everytime i buy a new products. Now i am told i was forward billed? What ******* and utter nonsense is that mannnn nxaaaaaa. Listen to the phone call and stop this *******, fix it.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
