DSTV IS RIPPING ME OFF I WANT MY MONEY BACK

my name is Ayanda Mgqolozana ID Number 900**** i paid my account on the 27th September 2019 via eft using a wrong customer code. i called and was told to send proof of payment to *** which i did promptly. my account was activated upon reciept of the proof of payment. fast forward today i was told i have a joox subscription on my account which i owed since June (R99pm) apperently when i asked the agent she told me this service is not free but charged to my account. i called in again and another agent told me the service is R29.99.

As we Speak my account is suspended with a balance owning R514 but my self service statement says something different. I have downloaded the statment and can email it to who ever contacts me.

i am fed up with multichoice and i think they need to be exposed

Call ***-i50 Agent: Ntombizanele

I Can Be Reached on ***