AD
Anastasia D
1 reviews | Active since Mar 2019
21 Dec 2019, 06:36
DSTV is really pathetic
This is really unbelievable. furthermore to my last review, DSTV is asking me for the same documents which was submitted. When my application was approved. Application was approved or so we were told, no explora was installed but i was debited this morning for it. Every time i call them they dont even have a contact for the price lock team.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
23 Dec 2019, 08:10Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply23 Dec 2019, 08:10
Official
Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
23 Dec 2019, 10:40Hi Anastasia,
We spoke to Mr. Derbyshire via telephone, we apologise for the delay in processing your application. We have escalated your query to the Pricelock team to find out if there's any other document that should be emailed.
We see that the application is on a vetting stage.
Regards
Kagiso
We spoke to Mr. Derbyshire via telephone, we apologise for the delay in processing your application. We have escalated your query to the Pricelock team to find out if there's any other document that should be emailed.
We see that the application is on a vetting stage.
Regards
Kagiso
Best regards,
DStv (MultiChoice)'s reply23 Dec 2019, 10:40
Official
Hi Anastasia,
We spoke to Mr. Derbyshire via telephone, we apologise for the delay in processing your application. We have escalated your query to the Pricelock team to find out if there's any other document that should be emailed.
We see that the application is on a vetting stage.
Regards
Kagiso
We spoke to Mr. Derbyshire via telephone, we apologise for the delay in processing your application. We have escalated your query to the Pricelock team to find out if there's any other document that should be emailed.
We see that the application is on a vetting stage.
Regards
Kagiso
Best regards,
DStv (MultiChoice)'s replyOfficial
23 Dec 2019, 16:34Hi Anastasia,
As per our telephonic conversation, we escalated your query and the feedback that we received was that you did not send proof of income, proof of address and a copy of your ID.
The documents can be emailed to ***.
Regards
Kagiso
As per our telephonic conversation, we escalated your query and the feedback that we received was that you did not send proof of income, proof of address and a copy of your ID.
The documents can be emailed to ***.
Regards
Kagiso
Best regards,
DStv (MultiChoice)'s reply23 Dec 2019, 16:34
Official
Hi Anastasia,
As per our telephonic conversation, we escalated your query and the feedback that we received was that you did not send proof of income, proof of address and a copy of your ID.
The documents can be emailed to ***.
Regards
Kagiso
As per our telephonic conversation, we escalated your query and the feedback that we received was that you did not send proof of income, proof of address and a copy of your ID.
The documents can be emailed to ***.
Regards
Kagiso
Best regards,