NS
Nishaan S

1 reviews | Active since Mar 2016

10 Aug 2023, 14:59

Dstv is pathetic with no customer service or competent staff

Not even one star is worthy of dstv, being a customer for almost 20 years means nothing, call center us just useless , you wait for a team leader for 20+ min then they drop the call, when you do get through they promise to call back but nothing, then you use Facebook to complain and when logic defeats them they block you! IMAGINE A COMPANY BLOCKING ITS CUSTOMER PATHETIC, even them email for complaints they called and it was loadshedding I mailed them to call back but as usual nothing happens, they use the excuse that they 'tried to call' but no missed calls.PATHETIC SERVICE STAY AWAY RATHER USE STREAMING FROM COMPETENT COMPANIES

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Aug 2023, 15:01
Official
Hi Nishaan Singh, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team 
NS
Nishaan S's update10 Aug 2023, 15:29
Reviewer Update
That's the standard response from dstv
NS
Nishaan S's update10 Aug 2023, 21:05
Reviewer Update
Imagine you be a loyal customer on premium for 20 years and that doesn't bother dstv they couldn't give a toss