DStv is pathetic

DStv billed me for two holiday homes. I have one. I queried the account. They agreed and reduced their invoice which I immediately paid in full. The next month they again billed me for two holiday homes. I referred them to the previous account and correspondence. Despite many emails and what’s app messages, they did not do so and cut both my home and holiday home. Having been a premium subscriber for over 20years, I will not renew my subscription. They - and their agents- are utterly ***********.