DSTV is PATHETIC

Very disappointed in DSTV. Since Monday, 30 October 2023 we are battling to get someone to support other than on the landline ***. We did everything on Monday they have asked, spoke to a KD. Once checked everything, she said a DSTV person will phone us. As our DSTV still did not work as it should. On Tuesday, 31 October 2023, I phoned again and spoke to a Silako for 20 minutes and guess what the line went down, mentioned the same story over and over, nobody phoned back as they have the contact details as I gave it to him. Every time you phone and get a different person and explain the same story. Phoned back after no call was returned and spoke to a Tembisa and told her she must look at there system as this is supposed to be logged. No point telling her the same whole story. She checked and said she will make a note. I told her I received a call Monday, 30 October 2023 at 9:45am, nobody answers, so I tried to call back***). The phone is not ringing, message as follows: "The number you have dialled is incorrect". On Tuesday Night(31 October 2023) at 20:21 myself and my husband got a call from the *** number. You pick up and greet, but nobody on the other side of the line answers. The issue is that on KYKNET we watch 'CATCH UP' There were 2 x Episodes(Doubled for each episode) for the whole week. If you press, "WATCH NOW" it jumps back to the top of CATCH UP screen. DSTV also contacted my husband to upgrade, he was not interested, so since then when the Worldcup rugby started he could not watch on the DUAL side of the Decoder. He told them we got the new decoder in August 2923.