SM
Siraaj M
1 reviews | Active since Nov 2019
28 Nov 2019, 05:31
DSTV is pathetic
I have been complaining to everyone and no response. DSTV claimed I owe them R2500 since 2017 when I had price lock until now they cannot prove it as I've paid everything to my knowledge and they only discover this 2 years later. They now just disconnect me a deduct the R2500 from my account. When I call they treat you like **** and I even have a mail where they accused me of ***** after I sent them the proof of payment.
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Replies (2)
DStv (MultiChoice)'s replyOfficial
28 Nov 2019, 08:50Dear Siraaj M,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
Dstv: Hello Peter Team
DStv (MultiChoice)'s reply28 Nov 2019, 08:50
Official
Dear Siraaj M,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
Dstv: Hello Peter Team
SM
Siraaj M's updateReviewer Update
30 Nov 2019, 19:55I'm trying to practice patience with multichoice but i am still without service and still have no answer I really thought by now my service would be reconnect as promised. I wish I could go through DSTV systems myself because I'm sure it cannot be this difficult to resolve an issue like this. If customers were really as important to DStv as they claim they would have fixed this along time ago. CAN SOMEONE PLEASE TELL ME WHAT I SHOULD DO.
SM
Siraaj M's update30 Nov 2019, 19:55
Reviewer Update
I'm trying to practice patience with multichoice but i am still without service and still have no answer I really thought by now my service would be reconnect as promised. I wish I could go through DSTV systems myself because I'm sure it cannot be this difficult to resolve an issue like this. If customers were really as important to DStv as they claim they would have fixed this along time ago. CAN SOMEONE PLEASE TELL ME WHAT I SHOULD DO.