DSTV IS PATHETIC

I'm at wits end with the pathetic service from DSTV. My app has been giving me hassles for 2 weeks now and I have sent over 50 messages via Live Chat and called in and to date this is not sorted. All my devices are not able to log on and it appears to be rocket science for DSTV to understand the error that my smartcard is not linked. Got a call from Irene Misango yesterday,she was more helpful than the others but still not able to resolve the issue and she is obviously waitingon another department to assist but non one cared to call today. Your Live Chat is hopeless and you shouldn't even advise your customers to use that horrible service. I want someone to resolve this issue!!!!!!!!!!!!!!!!