DSTV IS PATHETIC!!!!

DSTV NEEDS TO BE CLOSED!!!! We have been trying for 3 days to connect our Explora decoder. On the 8 August 2019 we cancelled our services with DSTV; now on the 2nd November 2019 we called DSTV to re-instate the services and paid an amount R700.00. We spoke to more than six call centre agents and all of them kept on saying they are escalating our query to the Technicians. The whole weekend we have been calling and spending airtime to get the query resolved! their service is Pathetic and what's annoying to the core is that nothing is being done to resovle our query; their managers and supervisors are not available always on meetings!!!! I really regret going back to them.