1 reviews | Active since Apr 2019
DSTV is *******, ***** money, false advertising
Despite the intense competition, DSTV believes it is the only player in the market. They are making it difficult to use their streaming services. They modify their charges without informing us. - Their APP recently underwent an update, which makes it extremely difficult for my elderly mother to use. - I recently received a bill for R 149.00, even though I was only on the R 49pm subscription. What is the additional R 100.00 for? - I added Showmax, which was advertised at R 89pm even though it appeared on special at R 49pm. - I can't access Showmax right now since it says my mobile device isn't suitable. Why am I getting bills for more than R49 pm? Why was Showmax wrongly said to cost R 49.00? Why did all of the shows that mothers watched recently vanish from their watch lists? Please help us to quickly remedy this problem and keep in mind that there are other streaming services in South Africa. You must raise your prices and improve your service if you want to stay in business.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
