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maud M
1 reviews | Active since Jul 2014
26 Feb 2024, 19:47
DSTV is ****ming pensioners.
wow its 7 days now and show max is still not working, i called the call center. incident number :INC*** I have discovered my fiber account installment and dstv packages are being charged separately. however when the fiber package was sold i was advised that i would only pay 700 plus and the fiber and the compact subscription would be charged as 1 currently i am paying 1200 plus additional things were included on the package , every time the show max gets deactivated and i always need to pay to reactivate the account
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
26 Feb 2024, 19:52Hi Maud,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply26 Feb 2024, 19:52
Official
Hi Maud,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
mM
maud M's updateReviewer Update
28 Feb 2024, 21:16IT IS NOW day 9 and my subscription has not been fixed now one has bothered to reach out Dstv is ranking high in the department of all things useless this is their product showmax is their product and they are unable to resolve my query at this point I would have better luck at home affairs then Dstv they have no regard for customer but are fast at collecting premiums
mM
maud M's update28 Feb 2024, 21:16
Reviewer Update
IT IS NOW day 9 and my subscription has not been fixed now one has bothered to reach out Dstv is ranking high in the department of all things useless this is their product showmax is their product and they are unable to resolve my query at this point I would have better luck at home affairs then Dstv they have no regard for customer but are fast at collecting premiums