RD
Ronnie D
1 reviews | Active since Oct 2022
10 Mar 2024, 20:50
Dstv is ****ming me
So useless dstv is still continue with their crock . They want me to pay R1700 for them to activate my account. This price lock is just a **** for them to make money . They are continueing charging me while my account is de activated.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
11 Mar 2024, 07:33Hi Ronnie , We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards DStv: Hello Peter Team
Kind regards DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply11 Mar 2024, 07:33
Official
Hi Ronnie , We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards DStv: Hello Peter Team
Kind regards DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
11 Mar 2024, 17:00Hi Ronnie,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we tried contacting you on your mobile number 067*****80 with a *** and could not get hold of you.
Please note that the was no payments received on the 26 December 2023 and on 26 January 2024.
Your services disconnected on the 12 February 2024, viewership was provided to from 26 December 2023 till 12 February without payment.
Please note that your DStv account has an overdue amount of R1204.78 that needs to be paid before you can reconnect.
However to reconnect an amount of R484.38 will need to be paid after you paid the overdue which is R1204.78 or a total amount of R1686.16 to settle the overdue and reconnect.
Please note that the Pricelock contract will keep on billing monthly as it is a binding contract.
For further assistance you may email us at ***
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we tried contacting you on your mobile number 067*****80 with a *** and could not get hold of you.
Please note that the was no payments received on the 26 December 2023 and on 26 January 2024.
Your services disconnected on the 12 February 2024, viewership was provided to from 26 December 2023 till 12 February without payment.
Please note that your DStv account has an overdue amount of R1204.78 that needs to be paid before you can reconnect.
However to reconnect an amount of R484.38 will need to be paid after you paid the overdue which is R1204.78 or a total amount of R1686.16 to settle the overdue and reconnect.
Please note that the Pricelock contract will keep on billing monthly as it is a binding contract.
For further assistance you may email us at ***
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply11 Mar 2024, 17:00
Official
Hi Ronnie,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we tried contacting you on your mobile number 067*****80 with a *** and could not get hold of you.
Please note that the was no payments received on the 26 December 2023 and on 26 January 2024.
Your services disconnected on the 12 February 2024, viewership was provided to from 26 December 2023 till 12 February without payment.
Please note that your DStv account has an overdue amount of R1204.78 that needs to be paid before you can reconnect.
However to reconnect an amount of R484.38 will need to be paid after you paid the overdue which is R1204.78 or a total amount of R1686.16 to settle the overdue and reconnect.
Please note that the Pricelock contract will keep on billing monthly as it is a binding contract.
For further assistance you may email us at ***
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we tried contacting you on your mobile number 067*****80 with a *** and could not get hold of you.
Please note that the was no payments received on the 26 December 2023 and on 26 January 2024.
Your services disconnected on the 12 February 2024, viewership was provided to from 26 December 2023 till 12 February without payment.
Please note that your DStv account has an overdue amount of R1204.78 that needs to be paid before you can reconnect.
However to reconnect an amount of R484.38 will need to be paid after you paid the overdue which is R1204.78 or a total amount of R1686.16 to settle the overdue and reconnect.
Please note that the Pricelock contract will keep on billing monthly as it is a binding contract.
For further assistance you may email us at ***
Kind Regards,
DStv: Hello Peter Team
Best regards,