1 reviews | Active since Apr 2013
Dstv is like a low budget horror movie - Pathetic.
<p>Every month since I have had DSTV I have made payment via eft. near the end of last year i opted to go for the price lock package which I was denied even though I have a spotless credit record. So I thought well just buy the explora cash, which I did. That is when the problems started. It took me 2 months to get it installed. No provider wanted to install it in my region due to non payment by multichoice. Ok so finally I have my explora with all the extras which I paid for upfront as it should be. First month end I transfer my payment for my subscription with the extra R85 monthly and low and behold my dstv is cut off due to non payment. After three phone calls from my cellphone totaling just over R100 I find out the amount was allocated to my box office account. The same box office account which I registered to my credit card. Fine 2 days no tv. I asked that they make sure this does not happen again my payment monthly is for my subscription not box office. Well I woke up this morning to a disconected dstv once again due to non payment which was done on the first as always. Now I have to ask myself is it worth calling in AGAIN wasting R100 in airtime to point out the blatant incompetance???? Does anyone else experience this service from dstv?</p>
Dear Suzanne
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Hello Peter team
Dear Suzanne
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Hello Peter team
I JUST RECEIVED A MESSAGE MY DSTV HAS BEEN DISCONNECTED DUE TO NON PAYMENT. THIS BETTER NOT REFLECT ON MY CREDIT RECORD. I AM GOING TO CONSULT MY LAWYER AS THIS IS UNACCEPTABLE TO GO THROUGH THIS MONTHLY AFTER YOU HAVE MADE PAYMENT.
I JUST RECEIVED A MESSAGE MY DSTV HAS BEEN DISCONNECTED DUE TO NON PAYMENT. THIS BETTER NOT REFLECT ON MY CREDIT RECORD. I AM GOING TO CONSULT MY LAWYER AS THIS IS UNACCEPTABLE TO GO THROUGH THIS MONTHLY AFTER YOU HAVE MADE PAYMENT.
Well well go figure. just received an sms once again my dstv has been disconnected due to non payment!!!!!!!!!!!!! How is this possible this month on the first as per usual i paid and sent proof of payment to the payment office yet again according to dstv I did not pay. I am starting to think this is all a gimmik to get me to sign a debit order. Pathetic. So is there anyone out there who can advise me what to do? Can I take legal action as this is costing me between R80 to a R120 per month fighting to reconnect my services. I FEEL LIKE SCREAMING from frustration
Well well go figure. just received an sms once again my dstv has been disconnected due to non payment!!!!!!!!!!!!! How is this possible this month on the first as per usual i paid and sent proof of payment to the payment office yet again according to dstv I did not pay. I am starting to think this is all a gimmik to get me to sign a debit order. Pathetic. So is there anyone out there who can advise me what to do? Can I take legal action as this is costing me between R80 to a R120 per month fighting to reconnect my services. I FEEL LIKE SCREAMING from frustration
