Dstv is just too much this is not on its just not on.

Dstv oh my my each month they sent the amount to pay then we then two months later they sent a different amount to pay for what i dont know then they suspend my viewing and i give them a call then they say the amount i have been paying is not the correct one that is why they suspended my viewing i should pay the remaining before they can reconnect. Whats worse is that i asked to speak to someone in charge they say ok and play a song for 10 minutes then sorry they are in a meeting. I go on WhatsApp to downgrade my services as i cant pay that amount i do not have but for my kids sake i decided to downgrade then on WhatsApp is says ur service is currently active but i continue to downgrade then it says something has gone wrong while trying to downgrade ur package. So so disappointing as always.