DSTV - Is it really worth it ......

If I could, I would have scored less than one star. I re-connected my pricelock account which had expired and was cancelled at the end of October 2018. Needless to say, it has been two weeks and still they have not sorted out the account. First they told me I owed about R5000 for subscription fees for the last year (which I had cancelled and not used). I had to pay an amount of R933.16 to have the services (full package) to be activated. Done immediately. Four days later still no service through applications on devices. Was told that it is because of the R5000 outstanding (account in arrears and not active). Am able to watch live tv but nothing else. Four live chats (two days following each other) and one call centre call and still no service. It has been two weeks. Now I am being told that the Pricelock team can not be contacted directly, that they can only escalate the matter and that I should check back later. Seriously, how many more times do I have to check back and follow up. In addition I have now asked for the contract to be cancelled, which I am being told is being escalated to the Pricelock team. Are we going around in circles here with no result. This is the worst service I have had from DSTV since 2010. I still do not know what is going on.