TG
Thokozani G

1 reviews | Active since Nov 2015

18 Apr 2024, 12:35

Dstv is ****ing us

I have a very big problem, there an active Netflix account that has been linked to my DSTV account, I dnt know how but for some reason I am being billed for it , I have made a query regarding this and I haven't and any feedback , since February, I am being told the matter will be escalate and right now I'm over due on my account with an amount of R653 because of this Netflix. The dstv call center staff is so ***********, they are just useless . Dstv is in partnership with Netflix but yet when we as their clients need assistance, we are told to pay up , pay for something that wasn't even opened with my details , so I wanna know , how was it linked to me . Funny thing is , I'm not the only one with this problem , Dstv is ****ing us

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply18 Apr 2024, 13:19
Official
Hi  Thokozani, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply18 Apr 2024, 13:19
Official
Hi Thokozani,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 

Best regards,

TG
Thokozani G's update19 Apr 2024, 12:36
Reviewer Update
I'm still waiting for feedback and still nothing , I am very frustrated. Why isn't thus issue still not resolved?