DSTV is inconsiderate to its customers

guys what nonsense is this, i always pay my account and if there is anything i am owing you add it to the following month, now you have to deactivate my account becauase of R100. i am at home and i cant even go to the shops to pay then now because of that your switched off my accoun. i have kids that needs TV, what nonsense is this. when you owe me do i go around making noise that you owe or i let it go and you add it to my installment the following month. you have to be reasonable here and work together