Dstv is ***********

Good day,

It's with my utmost disappointment that I write this review to you. I have been in contact with Dstv on numerous occasions to no success.

I contacted your call centre so many times, dealt with so many rude agents that simply has no regard to your business or your customers.

Dstv keeps on disconnecting my services and even after you have received payments. I made a cash payment of R780 on the 28th of Feb 2019. The same thing happened in January 2019. Why is it that I have to contact you throughout the month for the same thing, where is the customer convenience in your service. I have been receiving a lot of problems since I have asked to upgrade and I'm really regretting it everyday and therefor if you are unable to deal with my inquiry you should rather deactivate the entire services and I will change to Netflix.

This matter was escalated by a supervisor who reassured me that it will also not happen again, it has happened three times already and nobody responded. I was also told that someone from price lock would contact me. Nothing till this day. You have more then one channel you can use to contact me, however it seems to not be a option to you. I have used so many airtime, time and effort just to be in contact with you, my loyalty as a client is really being disregarded.

You guys are *********** and that's one of the reasons you are losing so many customers. I hope my review is of enough importance for you to be able to respond to my request.