YM
Yoni M
1 reviews | Active since Sept 2019
14 Jan 2020, 19:32
DSTV is hopeless.
Dstv is absolutely useless. First of all for what you pay they should be offering the best service ever BUT their automated assistance is so limited and their cal centre is even worse. Their staff have no patience for you and then promise to fix the issue and never call you back. I have had endless issues with my holiday decoders and now none of my decoders work and nobody at DSTV can assist me with their own stupid product. I am officially canceling this terrible offering as I should have done years ago.
Yoni
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
20 Jan 2020, 14:37Dear Yoni,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply20 Jan 2020, 14:37
Official
Dear Yoni,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
20 Jan 2020, 14:52Dear Yoni,
On behalf of MultiChoice, we would like to extend our sincerest apologies for the inconvenience this may have caused and for the negative experience that you've had.
Please be assured your experience is not one we'd like to have perpetuated and the service you've received is certainly not condoned.
Should you concern not have been dealt with to your satisfaction, please provide us with the following details so that we can assist you further;
ID number
Initials ans surname
Physical address
Cellphone number
Kind regards,
Dstv: Hello Peter Team
On behalf of MultiChoice, we would like to extend our sincerest apologies for the inconvenience this may have caused and for the negative experience that you've had.
Please be assured your experience is not one we'd like to have perpetuated and the service you've received is certainly not condoned.
Should you concern not have been dealt with to your satisfaction, please provide us with the following details so that we can assist you further;
ID number
Initials ans surname
Physical address
Cellphone number
Kind regards,
Dstv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply20 Jan 2020, 14:52
Official
Dear Yoni,
On behalf of MultiChoice, we would like to extend our sincerest apologies for the inconvenience this may have caused and for the negative experience that you've had.
Please be assured your experience is not one we'd like to have perpetuated and the service you've received is certainly not condoned.
Should you concern not have been dealt with to your satisfaction, please provide us with the following details so that we can assist you further;
ID number
Initials ans surname
Physical address
Cellphone number
Kind regards,
Dstv: Hello Peter Team
On behalf of MultiChoice, we would like to extend our sincerest apologies for the inconvenience this may have caused and for the negative experience that you've had.
Please be assured your experience is not one we'd like to have perpetuated and the service you've received is certainly not condoned.
Should you concern not have been dealt with to your satisfaction, please provide us with the following details so that we can assist you further;
ID number
Initials ans surname
Physical address
Cellphone number
Kind regards,
Dstv: Hello Peter Team
Best regards,