1 reviews | Active since Mar 2017
DSTV is harassing me
<p>I'm constantly receiving sms's from DSTV reminding me to pay my subscription. These sms's start 4/5 days before the due date and even continues after the due date. I have NEVER missed a payment and DSTV excuse that it is a value added service is ridiculous. I have requested DSTV numerous times to remove my telephone number from their list with no success. DSTV stubbornly refuses to respect my wishes and even after confirming that my details were removed, I'm still receiving the annoying sms's. I'm fed up dealing the DSTV's incompetence.</p> <p> </p> <p>I have dealth with the following *********** employees.</p> <p>- Janine Benjamin (Case number ********** )</p> <p>- Tessa Tucker (Case number ********** )</p> <p> </p> <p> </p> <p>It's a shame that DSTV has to use our subscription fees to pay these totally *********** employees.</p> <p> </p> <p>REMOVE MY DETAILS FROM YOUR DATABASE. I DON'T WANT ANY SMS'S REMINDING ME TO PAY!!!!!!!!!!!!!!!!!!!!!!!!</p> <p>____________________________________________________________________________________________________________</p> <p>CASE NUMBER: ********** </p> <p><br />Thank you for your email. We apologise for the delayed response.</p> <p>Our records indicate that your details have been removed from our mailing list .</p> <p>We apologise for the inconvenience caused .</p> <p>Best wishes</p> <p>Tessa Tucker <br />The Multichoice Enquiries team </p> <p> </p> <p>______________________________________________________________________________________________________</p> <p>Enquiry Reference Number:<br /> ********** <br /> <br />Dear ......,</p> <p>Thank you for your email. We apologise for the inconvenience.</p> <p>Please be advised that we have escalated your query to the relevant Department.</p> <p>Should you require any further assistance, please do not hesitate to contact us.</p> <p> </p> <p>Kind regards<br />Janine Benjamin</p>
Dear Niel van den Heever
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice: Hello Peter Team
Dear Niel van den Heever
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice: Hello Peter Team
Good day Niel van den Heever
It seems there has been an oversight in terms of your request to be removed from our SMS list for which we sincerely apologise. Please allow me to rectify the situation by escalating you’re your request to the relevant department for urgent assistance.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard
Kind regards
Rupert
Good day Niel van den Heever
It seems there has been an oversight in terms of your request to be removed from our SMS list for which we sincerely apologise. Please allow me to rectify the situation by escalating you’re your request to the relevant department for urgent assistance.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard
Kind regards
Rupert
Dear Rupert,
It has been almost two weeks and I haven't received feedback from you as promised. When will I be removed from your SMS list and how many more times to I have to ask???
You wanted to rectify the situation but nothing has happened... DON"T MAKE PROMISES YOU CAN'T KEEP!!!!!!!!!!!!!!!
Dear Rupert,
It has been almost two weeks and I haven't received feedback from you as promised. When will I be removed from your SMS list and how many more times to I have to ask???
You wanted to rectify the situation but nothing has happened... DON"T MAKE PROMISES YOU CAN'T KEEP!!!!!!!!!!!!!!!
