kR
kashin R
1 reviews | Active since Nov 2012
31 Jul 2015, 08:01
DSTV IS FULL OF **** AND DONT KNOW WHATS HAPPENING
DSTV IS FULL OF **** AND DONT KNOW WHATS HAPPENING , I CHANGED MY BANKING DETAIL , JUST TO MAKE A PAYMENT IS A PROBLEM , I SPEAKING TO THEM FROM MONDAY TO FRIDAY , WHICH TOTALS TO ABOUT 1 HOUR ON THE PHONE , WHY IS GONNA PAY FOR MY CALLS , AND NOW MY SERVICES WAS CANCELLED TODAY 31/07/2015 AND I MUST PAY R50 TO CONNECT , THIS IS BULL **** . ONE OF THE AGENTS WAS SO POSE TO EMAIL THE STATEMENT TO PAY YESTERDAY BEFORE THE SERVICE WAS CANCELLED. I NEVER GET ANYTHING . DSTV THINKS THEY ARE THE ONLY SERVICE PROVIDER , WHAT ABOUT TOP TV AND OVHD , I HAVING DOUBTS ABOUT DSTV WEATHER ITS WORTH R779 A MONTH WHEN I CAN PAY R350 FOR TOP TV .
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Replies (1)
DStv (MultiChoice)'s replyOfficial
03 Aug 2015, 14:21Hello kashin,
Please accept our sincerest apologies for the delayed responds.
It is with regret that we learn of your unpleasant experience in dealing with our MultiChoice agent and the level of service you experienced in this regard.
We confirm that according to our records your service has been successfully activated on the DStv Premium Package.
To reconnect, disconnect or change any of your account information on your account, you may make use of the different options below:
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
- ***
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Please accept our sincerest apologies for the delayed responds.
It is with regret that we learn of your unpleasant experience in dealing with our MultiChoice agent and the level of service you experienced in this regard.
We confirm that according to our records your service has been successfully activated on the DStv Premium Package.
To reconnect, disconnect or change any of your account information on your account, you may make use of the different options below:
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
- ***
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
DStv (MultiChoice)'s reply03 Aug 2015, 14:21
Official
Hello kashin,
Please accept our sincerest apologies for the delayed responds.
It is with regret that we learn of your unpleasant experience in dealing with our MultiChoice agent and the level of service you experienced in this regard.
We confirm that according to our records your service has been successfully activated on the DStv Premium Package.
To reconnect, disconnect or change any of your account information on your account, you may make use of the different options below:
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
- ***
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Please accept our sincerest apologies for the delayed responds.
It is with regret that we learn of your unpleasant experience in dealing with our MultiChoice agent and the level of service you experienced in this regard.
We confirm that according to our records your service has been successfully activated on the DStv Premium Package.
To reconnect, disconnect or change any of your account information on your account, you may make use of the different options below:
-The Dstv Forum on www.dstv.com
-Twitter@DStvCare
-Facebook/DStv
- ***
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert