dstv is ***** and agents only make customers hi rate.

Good Morning account -69 09 706 M Naidoo. I am putting my complaint in this site to express my total disappoinment wit dstv agents and service they render.It seems a human agenton is a voice recording ,a person that does not even have values .After 4-5 calls noted this. I called DSTV on 02/04/2018 regarding account 69 09 7 0 6 and was advised payment is done on account and attached to account,was emailed to agent. The 03/04/2018 received sms stating disconnected .Called immediately agent advised will refer to accounts and get back to me on the 7th April no one called or sms,get home a week later on the 08th see service disconnected and advised to pay R98.Called call centre 1st call Vuyokani who was so rude to me when giving info and I asked to be put to his manager he refused and i asked more and he refused-calls are recorded....I got hi rate cut call as agent was refusng to call superior.called spoke to manager Refilowe who said is supervisor and explained her once again my disapointed and issue regarding Vuoykani.she just said calls are recorded and no apology,and have not even got back to me till now. I need dstv to call me on ***and I will elaborate more as the servcie of DStv is gone down the drain and I have 3 accounts that I will soon cancel and let another service provider assist. DSTV is my airtime is used and I need yourll to refund me and my comnnection fee.