PS
Philani S
1 reviews | Active since Dec 2015
06 Dec 2015, 08:14
DSTV is double charging me
I have premium channels with DSTV for which I must pay R808.50 but MULTICHOICE is charging me twice that amount monthly and it cost me to have to call every month and rectify that mistake which they have to reverse the money but the same thing happens the following month, they keep saying it their fault but they can't fix it, I have extra view not two separate accounts, I'm tired of paying for airtime calling MULTICHOICE and paying reversal fees it unfair !!!?????????????????
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Replies (1)DStv (MultiChoice)'s replyOfficial
07 Dec 2015, 15:52Hello Sibiyaps,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
DStv (MultiChoice)'s reply07 Dec 2015, 15:52
Official
Hello Sibiyaps,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
