1 reviews | Active since Jun 2020
DStv is doing business in bad faith
DSTV is doing business in bad faith.
Nearly a year ago Multichoice offered me router or access to wifi , confirming a monthly payment of less than R70 per month for 25 megabytes day and 25 megabytes during the night(calling it special offer) Along the way I realized that multichoice was charging me more than agreed upon, the multichoice increased from -R70 to + R170 per month without communicating with me. I requested cancelation of their service and collection of their router, they never fetched their router or advise me on where to deliver their router.
On the 28th April 2023, I requested them to reconnect and further asked them how much must i pay for reconnection,, They confirmed that if I pay R278 , I will be reconnected. I paid R300 , and they further requested +R500, I never used their service in the past two month.
And I requested lowest subscription fee on both my decoders, which will be less than R30 each.
Doing business in bad faith
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
