CS
Clarah S
1 reviews | Active since Nov 2020
12 Jul 2024, 07:08
Dstv is dishonest
I wrote about being disconnected because of not paying while I paid. They called and apologised and acknowledged their mistake that the have been double charging me. Now I’m disconnected again why ? So are you lying to us to come back and say your fixed the issue while you didn’t?
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Replies (2)
DStv (MultiChoice)'s replyOfficial
12 Jul 2024, 07:20Hi Clarah , We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards DStv: Hello Peter Team
Kind regards DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply12 Jul 2024, 07:20
Official
Hi Clarah , We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards DStv: Hello Peter Team
Kind regards DStv: Hello Peter Team
Best regards,
CS
Clarah S's updateReviewer Update
12 Jul 2024, 07:47I paid R484 on the 1st of July 2024 on the 4th you debited R452 and I reversed it because already paid R484 you called and acknowledged your mistake but didn’t remove the main issue which is you accusing me of owning you whilst I don’t . You reconnected me now I’m disconnected again. I made a huge mistake of taking anything from DSTV from June experiencing over debit you guys taking advantage because I chose debit order as a method of payment. I hate DSTV
CS
Clarah S's update12 Jul 2024, 07:47
Reviewer Update
I paid R484 on the 1st of July 2024 on the 4th you debited R452 and I reversed it because already paid R484 you called and acknowledged your mistake but didn’t remove the main issue which is you accusing me of owning you whilst I don’t . You reconnected me now I’m disconnected again. I made a huge mistake of taking anything from DSTV from June experiencing over debit you guys taking advantage because I chose debit order as a method of payment. I hate DSTV