AG
Anthony G

1 reviews | Active since Jan 2021

26 Jan 2021, 12:34

DSTV IS DE*****ING US

This is a Second Complaint following the one og 19th January 2021 THERE'S BEEN EMPTY PROMISES TO RESOLVE THE MATTER FROM DSTV, THE #BLING INSTALLATION CAME AND INSTALLED THE EXPLORA ULTRA PREMIUM AND LEFT IT PLAYING AND I CALLED DSTV THAT SPOKE TO THE INSTALLER AND TOLD THE TO CONTINUE INSTALLING THEY WILL CHANGE THE PACKAGE, IV MADE SO MANY CALLS TO DSTV FOR THEM TO CHANGE THE PACKAGE TO WHAT WE INITIALLY REQUESTED (EXPLORA 24XMNTH CONTRACT WITH A PACKAGE OF COMPACT+

THIS REQUEST HAS NOT BEEN HONORED AT ALL THEY FORCEFULLY LEFT US WITH PREMIUM. TODAY THE 26TH JANUARY 2021 AT 7 THE DECODER WAS SWITCHED OFF AND I WAITED THINKING THEY WILL CALL AND ADVISE THAT OUR SELECTED COMPACT+ WILL START TODDY BUT NOBODY BOTHERED TO CONTACT US BUT U STILL WANT US TO BE YOUR CLIENTS.

THE DISRESPECT IS TOO MUCH IN THIS COMPANY MY GILFRIEND CALLED INN TO ENQUIRE IF ALL HAS BEEN SORTED BUT THE CONSULTANT SOUNDED SLEEPY AS IF SHE DIDN'T WANT TO TALK, AND TOLD US TO PAY R370 MIND THAT WE HAVE NOT RECEIVED THE SERVICE WE REQUESTED.

DSTV HAS BAD AGENT THEY GAVE US 1000 CALLS AND WANTED TO DELIVER 2 EXPLORAS TO SHOW THAT THEY NEVER PAID ATTENTION.

WE ARE STILL WAITING FOR DSTV TO COME COLLECT THEIR DECODER IF THE (EXPLORA CONTRACT ON COMPACT+R699) IS NOT AVAILABLE WE HAVE NO INTEREST TO CONTINUE WITH THIS CIRCUS.

THERE WILL BE NO R370 THAT WILL BE LEAVING MY HOUSE AFTER THE STRESS U BROUGHT IN MY HOME

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Jan 2021, 12:52
Official
Hi Anthony, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
AG
Anthony G's update26 Jan 2021, 12:55
Reviewer Update
Surely there's no use of having your box here if it's not playing.. My family never got peace the day we called for a decoder????