KK
Kay K
1 reviews | Active since Feb 2020
02 Apr 2022, 09:12
DSTV IS CHARGING ME FOR A DISCONNECT DECODER!!!!!
I have 2 decoders, 1 disconnected and 1 connected. Surprisingly last month I see that I have to pay for 2 decoders. I called and the agent told me the system connected the other 1 by mistake and he will disconnect and remove the amount. Days went by and nothing happened. Today I called again, I was made to hold for 20 minutes. Wasted my airtime and my time and still could not be helped. DSTV continues being mediocre!!
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DStv (MultiChoice)'s replyOfficial
02 Apr 2022, 10:16Hi Kay,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply02 Apr 2022, 10:16
Official
Hi Kay,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team