NK
Nthabiseng K

1 reviews | Active since Nov 2017

22 Feb 2024, 20:33

DSTV is billing me for Netflix, and I already have subscription with Netflix!!!

I was excited to finally upgrade to explora but it comes with a heftly price. I have been a Netflix customer since 2020, but surprisingly DSTV is now charging me an extra R199 for Netflix, so I have 2 Netflix subscriptions..HOW??????Please resolve my issue DSTV, i am now paying over R800 when my initial combact was under R500. Worse experience ever..please ask your representatives to mention that somehow DSTV will.assume you dont have a Netflix account and bill you for it.Poor service, dont think you thought this one through

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply22 Feb 2024, 20:37
Official
Hi Nthabiseng, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team