CM
Chumani M

1 reviews | Active since Aug 2019

16 Nov 2020, 11:10

DSTV IS BECOMING A ****

After not watching tv for about 3 months because my tv was ****** I decide to buy a new tv and connect my dstv again, I was told i should pay R499.00 I paid it on the 23rd of October 2020 then a week later I get an sms that I have to pay R819 and this in total amounts to R1319. How is that possible in a space of 2 weeks i have to pay this huge amount of 1319, they are not even considering the fact that I didn't have a tv for 3 months. Why do I have to pay for something I didn't use for 3 months ?

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply16 Nov 2020, 11:50
Official
Hi Chumani, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team