TK
Teboho K
1 reviews | Active since Jun 2013
15 Jun 2020, 15:55
Dstv is appalling
I lodge a query in March before the lockdown about Dstv charging me for value added product that I never subscribed for. I was told that the matter is with ***** department and the turn-around-time is 48 hours. Now 3 months down the line - no satisfactory explanation.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
15 Jun 2020, 16:15Hi Teboho,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply15 Jun 2020, 16:15
Official
Hi Teboho,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
15 Jun 2020, 17:40Hi Tebogo,
We apologise for the delay in resolving your query. We have escalated your query and we are awaiting feedback. We will let you know as soon as we receive feedback on the escalation.
Regards
The DStv Hellopeter Team
We apologise for the delay in resolving your query. We have escalated your query and we are awaiting feedback. We will let you know as soon as we receive feedback on the escalation.
Regards
The DStv Hellopeter Team
Best regards,
DStv (MultiChoice)'s reply15 Jun 2020, 17:40
Official
Hi Tebogo,
We apologise for the delay in resolving your query. We have escalated your query and we are awaiting feedback. We will let you know as soon as we receive feedback on the escalation.
Regards
The DStv Hellopeter Team
We apologise for the delay in resolving your query. We have escalated your query and we are awaiting feedback. We will let you know as soon as we receive feedback on the escalation.
Regards
The DStv Hellopeter Team
Best regards,
TK
Teboho K's updateReviewer Update
18 Jun 2020, 13:10Dstv hasn't got back to me or resolved my query. They don't take their customers serious.
TK
Teboho K's update18 Jun 2020, 13:10
Reviewer Update
Dstv hasn't got back to me or resolved my query. They don't take their customers serious.