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Chan C

1 reviews | Active since Nov 2017

08 Aug 2023, 10:50

DSTV IS ******* AND *****ING FROM THEIR CLIENTS.

I called DSTV and spoke to one of your agents a few weeks ago at the beginning of June. The call was regarding my contract. The consultant promised to call me back or have someone from the accounts department call me and to date I have not received any phone call or correspondence from multichoice.

The agent advised me that the contract was renewed in March or April of this year.

I NEVER APPROVED OR AUTHORISED THE RENEWAL OF MY CONTRACT.

I want all payments from March this year refunded to my account before the end of today. I am sick and tired of having all these issues with my account.

I received another call from an agent on the 25th of July, again a consultant making empty promises. To date I have not received any correspondence.

I WANT ALL MY PAYMENTS FROM THE MONTH OF MARCH TO DATE PAID BACK TO MY ACCOUNT BEFORE CLOSE OF BUSINESS TODAY, AND MY DSTV ACCOUNT PLACED ON HOLD OR FOR IT TO BE CLOSED, AS DSTV IS *****ING FROM THEIR CLIENTS.

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Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Aug 2023, 11:18
Official
Hi Chants,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 

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Chan C's update08 Aug 2023, 11:47
Reviewer Update
I am tired if hearing that feedback will be communicated. You have been communicating feedback on the same query for 2 months now. Just ensure that my payments are refunded before close of business today.
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Chan C's update10 Aug 2023, 16:34
Reviewer Update
ELROY JACOBS, YOU ARE VERY IRRITATING AND ANNOYING AND IT SEEMS LIKE YOU ARE NOT SKILLED ENOUGH TO KNOW WHAT YOU ARE DOING.
I WANT MY MONEY REFUNDED BEFORE THE END OF TODAY.

MULTICHOICE WILL NOT ***** FROM ME AGAIN.

HOW CAN IT TAKE SUCH A BIG ORGINIATION 2 MONTHS TO RETRIEVE RECORDINGS. THIS SPEAKS TO THE *******ION AT MULTICHOICE WHICH THEY WERE AND SHOULD BE INVESTIGATED FOR