LD
Lesego D

1 reviews | Active since Aug 2022

11 Apr 2024, 18:21

Dstv is an Unprofessional ****‼️‼️‼️

Oncw again I have to be the person to complain over this company. Yesterday I called in asking them to downgrade my account as I wanted to take up a WiFi with them. I was told to pay R12 to reconnect until the 20th of this month. I paid in R15 and was told the account has been activated and can be watched. Today I tried watching TV to only find out I could only watch Channel 100. I checked into my dstv and saw that they said I owe R136??? How after I was told that I was reconnected. I paid the R136 into the account and now I apparently still owe R142. DStv is a **** one constantly has to complain and clearly the consultants are all taught to lie to us with confidence. I will not even be seeking the WiFi that I intended to take with this company due to their unprofessionalism

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply11 Apr 2024, 18:34
Official
Hi Lesego , 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
LD
Lesego D's update13 Apr 2024, 21:55
Reviewer Update
So an hour ago my dstv was playing just fine and now no chanel is playing. You guys are honestly exhausting. I have rebooted countless times but still it says no information. This is disheartening
. Then I again have to call you guys to remove the error with whose time and airtime I paid why should I be this frustrated . The lady that previously called couldn't careless about what I had to say she just wanted to defend yourselves. I'm honestly exhausted by you guys.