DSTV IS ABSOLUTELY USELESS
I have cancelled on the 24th of August 2020 already, I have a refund due to my account.
I have phoned, logged online queries and NO ONE IS GETTING BACK TO ME.
Every single consult just says It will happen shortly - ?
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
05 Oct 2020, 14:31Hi Colleen,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply05 Oct 2020, 14:31
Official
Hi Colleen,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
06 Oct 2020, 11:36Hi Colleen,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, please note that I have escalated the for the second refund approval to be processed.
I will contact you once it has been approved and confirm the availability of funds into your banking account.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, please note that I have escalated the for the second refund approval to be processed.
I will contact you once it has been approved and confirm the availability of funds into your banking account.
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply06 Oct 2020, 11:36
Official
Hi Colleen,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, please note that I have escalated the for the second refund approval to be processed.
I will contact you once it has been approved and confirm the availability of funds into your banking account.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, please note that I have escalated the for the second refund approval to be processed.
I will contact you once it has been approved and confirm the availability of funds into your banking account.
Kind Regards,
DStv: Hello Peter Team
Best regards,