MM
Moreblessing M
1 reviews | Active since Feb 2013
08 Mar 2021, 22:58
DSTV is a total ******* and ****.
I called dstv on the 6th of February to disconnect my package that is on my brother's account because my decoder is faulty. I have always on my behalf of my brother & received assistance. However, in February; the agent I spoke to refused to disconnect.Now my brother has received a message with charges for my decoder as well.
How can I be charged for services that I am not using? Is DSTV now looking for a way to rip people off? I have not connected to any of their channels since my request so why should I pay the balances they keep sending?
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Replies (1)
DStv (MultiChoice)'s replyOfficial
09 Mar 2021, 07:07Hi Moreblessing,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply09 Mar 2021, 07:07
Official
Hi Moreblessing,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team