DSTV is a ***** *********** service provider

Dear Dinah I have sent the proof of payment done on the 15th of May 2018, and have included the transaction history from the 15th of May 2018 till date to show no transaction of reversal was done on my account

my services were disconnected again, my case has not been sorted out, i sent all documents from my bank as requested. Im sorry but now im taking this up with my lawyers and im taking to social media. DSTV are *****s and also ***********. I received an email from their finace dept but no one has called me or sent an email with the status of my query. DSTV thinks they can abuse us like that...i payed for my services .....you wont get away with this im suing DSTV

now no one is sorting out my case all they do is disconnecting my services every 2 days and have to call in for them to reconnect what is suprising is that this month i payed for my full subscription while they sorting out last month =s problem...what should i do now im really rired of Multichoice and their nosense and incompetence...no one is communicating with me they are just quiet

Dinah I sent the proof of payment to the email provided and even got a response from the finance team that my documents were received and they will be in touched Now you are after how many days you are telling me I must send documents again...I see this is just a game to you...you don't know what you are doing...don't you communicate with your finance department?

So who is suppose to attach the proof of payment?

This is the email i received on the 22nd of June 2018: Enquiry Reference Number: ********** 0 Dear Ziphozonke Langatshe Thank you for taking time to contact us. We confirm that we have received the proof of payment and the bank statement. Please be advised that we have escalated to our finance department for allocation. Should you require further assistance please do not hesitate to contact us. It is my pleasure to assist you. Kind regards, Bhekani Nkomo Dinah can I not go after you to get answers for my query..can you be competent and follow this case through until its sorted out.

But this email above is from the finance team...they say they respond between 24 to 48 hours ....it has been 2 weeks no response from them , sending it to them again what difference is is going to make because seems as if DSTV is just *********** in all departments... Can I have a firm response by Monday please and this case closed

its been 7 days no feedback from the DSTV finance team....I think i take this case to another level where my concerns will be heard..im suing DSTV ....you have wasted my time and my money with your incompetency

no no no....you are ****ing me off now...there is no payment that was reversed from my account of R330... i sent you statements from the bank reflecting no reversal and also proof of payment...you are staring to **** me off with you lies and incompitennce csn you say who reverse my amount and it does not land in my account and how do you explain that the bank does not know about....you have waisted my time....wow you are really playing with fire here and you are at fault...im taking this to court and you will loose this case and you will pay me a lot of money. im giving you 24 hours to go back to your books and sort this out...DSTV be warned this is your last chance

get your facts straight...go thorough your books and dont come talking nosense here...im just laughing cause i know exactyl what went done ...was thinking you will pick it up but clearly you cant identify the culprit amoungt yourself....be warned you are going down...i have be compiling a report and im not the only one that this has happened to...be warned im saying it again be warned.....sort this out

I called yesterday and my case apparently now closed without my knowledge and with any feddback what really happened to my money