Dstv is a ****!!

I am very disappointed with Dstv. I had missed a payment on the 5th of April for my compact and it continued to play for 2-3 days then all channel were stopped and I got a text saying I owe R445 not the R399 I normally pay.. Thought was reasonable enough as we watch it for free for few days however I want to make payment today and I see that the amount due Is now R590 how come?

How can it be 590 when they had turned off their channels what exactly am I paying for? Their call Centre is useless during this lockdown they put me on hold for almost an hour now I am wasting my airtime. Can someone please explain to me why I have to now pay 590?