1 reviews | Active since May 2020
DSTV is a ****
DSTV sent me a message last month indicating that I could upgrade from Compact plus to Premium for 2 months. The subscription would only be R599. Last month I did not have to pay anything as I was ahead. On the 15th I paid R600 as I knew the special Premium was R599. To my surprise, today service is cut. I phone them. Apparently i owe them R200 plus. They say I'm on Premiun. But I'm not on Premium I'm on special R599 premium. The agent says she will escalate the matter. I know that can take months. I'm still waiting for a voucher that was escalated 3 months ago. I asked her to put the service back on as I do not owe them she says she can't. I ask to speak to a Supervisor, their Supervisors so nor speak to people. So I dont have any TV. I have paid. All because I accepted a bogus offer. I never learn. Something similar happened with the Voucher that I'm still waiting for. Worst company. So I'm watching Netflix. They never disappoint.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
By the way, I'm still waiting for the Voucher that you said I won and never worked in front of people 3 months ago at Woolworths. So pardon me if I don' believe you when you say you are still working on it.
By the way, I'm still waiting for the Voucher that you said I won and never worked in front of people 3 months ago at Woolworths. So pardon me if I don' believe you when you say you are still working on it.