BF
Bianca F
1 reviews | Active since Jan 2016
21 Feb 2016, 09:14
DSTV is a ****
This morning I wale up and my DSTV is cut. I phone and they tell me there is an amount outstanding. I pay the amount and send a photo of payment through to them so that they can allocate it. Then I get told that no they cant accept a photo it has to be a PDF. Well ***** you. I will go and download from Netflix or Show Max. DSTV are a bunch of ****** and in any case replay the same shows over and over.
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
24 Feb 2016, 12:13Hello Bienksie101,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
As per our telephonic conversation, we confirm receipt of your proof of payment amount R4900.00 dated 22nd February 2016. Please be advised that have escalated payment to our finance department for urgent allocation and assistance. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
As per our telephonic conversation, we confirm receipt of your proof of payment amount R4900.00 dated 22nd February 2016. Please be advised that have escalated payment to our finance department for urgent allocation and assistance. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
DStv (MultiChoice)'s reply24 Feb 2016, 12:13
Official
Hello Bienksie101,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
As per our telephonic conversation, we confirm receipt of your proof of payment amount R4900.00 dated 22nd February 2016. Please be advised that have escalated payment to our finance department for urgent allocation and assistance. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
As per our telephonic conversation, we confirm receipt of your proof of payment amount R4900.00 dated 22nd February 2016. Please be advised that have escalated payment to our finance department for urgent allocation and assistance. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta