DSTV is a ripp-ff on poor customer service
<p>i have benn a customer with dstv for over 8 years. i pay my account by debit order on time every month. i get a notice treathening to disconnect my service if i dont pay current month premium and i must go to a store and pay.</p> <p> </p> <p>How rude! there system issue (which agent confirmed) but i must try resolve. The best they can do is start debit order from next month but i will be disconnected. they cannot do a double debit order.</p> <p> </p> <p>Its bad treatment of customer by large corporates like this that give SA a bad client service reputataion</p>
Dear Sumendra Naidoo
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Dear Sumendra Naidoo
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Dear Mr S Naidoo
We apologies for the inconvenience caused. As we continually strive to improve our service, we at MultiChoice appreciate feedback be it positive or negative. Feedback such as yours is extremely important and valuable to us. Upon checking your account we confirm that your DStv service is active and your problem was resolved. Should you require any further assistance, please feel free to contact us.
Regards
Nesta
Dear Mr S Naidoo
We apologies for the inconvenience caused. As we continually strive to improve our service, we at MultiChoice appreciate feedback be it positive or negative. Feedback such as yours is extremely important and valuable to us. Upon checking your account we confirm that your DStv service is active and your problem was resolved. Should you require any further assistance, please feel free to contact us.
Regards
Nesta