DSTV IS A *******

MY PACKAGE WAS ON COMPACT PLUS. SUDDENLY MY PACKAGE WAS UPGRADED TO A PREMIUM PACKAGE....WHICH I DID NOT REQUEST? I ONLY REALIZED THIS WHEN I GOT A NOTIFICATION MESSAGE ON MY TV SCREEN. I HAVE CONTACTED DSTV....BUT I CANNOT GET AN ANSWER AS TO HOW THIS HAPPENED.

I AM NOT PREPARED TO PAY AN EXTRA CENT FOR SOMETHING THAT I DID NOT REQUEST FOR.

I NEED THIS SORTED OUT I WANT ANSWERS...THIS IS *****.