ET
Edwin T

1 reviews | Active since Mar 2015

16 Feb 2018, 12:34

DSTV is a *******

So every year these ****** keep increasing the subscription but they do not increase content, all they do is dangle a carrot in front of us trying to persuade customers to upgrade to "Premium package) complete utter nonsense. If anyone wants the best content, it is best to get the best fiber connection money can buy and just stream all the content you want, as for DSTV "You guys are horrible".

and you are losing customers because of your greediness!!!

Eddy

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply16 Feb 2018, 13:56
Official

Dear Edwin

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

DStv Hello Peter team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply17 Feb 2018, 09:29
Official

Good day Edwin

Thank you for taking the time to contact us.

We review the prices of each of our packages every year. While we try to keep increases to a minimum, we need to ensure we can continue to offer our customers the best local and international content, delivered through the best technology. As our costs to operate the business increase, we need to make adjustments to the prices of our packages.

None of these other services offer the same breadth and depth of content that DStv does – this includes sport, homegrown shows and the very latest movies and international series.

It’s great to use broadband or fibre in addition to your DStv. If you’re on Premium, you get Showmax for free, and you also get Catch Up Plus on your Explora, and extended Catch Up through DStv Now. This means you get box sets, movies and series that you can watch when you’re ready.

Kind regards

Dinah

Best regards,