DSTV IS A NIGHTMARE

Dstv activated the PVR function without my consent and later charged me. I was surprised when I was told that I owe more as I didn't know . I queried this and the charges were supposedly reversed, later my service was disconnected and was downgraded while they were resolving the issue. After a few days they connected me back to compact and was told that my account was on credit and I should only pay 68 rand on my next payment. Now when I received my bill it says I should pay more. Ive been calling multichoice since February and wasted a lot of money. The agents keep saying that they will call me back for feedback and my query is being dealt with by the billing department. Renda, Lonwabo and Simthembile have not called me since, my service was disconnected again after Simthembile assured me that I won't be disconnected. I called again, waisted more money to be told that my issue is still being escalated. I am not paying any cent to Dstv until this is resolved, one more call to Dstv from me will also go with a bill for all the airtime I've been wasting. The agent who advised me that I should pay R68 will have to pay for my balance. I have paid what is due and in full. I am not going to take any bullying and it's not my problem that they hire *********** staff. They should clean their stable and get things in order. I'm still waiting for feedback.