1 reviews | Active since Oct 2013
Dstv is a master of all **********
This is straight and forward. Dstv is de*****ing its customers and they're doing that with impunity. Somewhere around July I sent and messenger message to Dstv to disconnect our business HD decoder. Their agent rep**** saying the the services for that HD decoder is scheduled for disconnection end of July. Fast forward to today, we get home our home PVR services is disconnected. All decoders are on my mother's name. We call in today, one agent first tells us we have been charged R355 because my mother paid early. She was supposed to oay on the 30th. The next I call tells me that the HD decoder services were reconnected on 39 August 2021. By who? We don't know. Dstv is losing client due this kind of ***** they commit. We never asked to have our services to reconnected. I'm tired these **********.
It is a pitty Hello Peter does not have the option to attach pictures. I was going to show you that in July I asked for the HD decoder to be disconnected and I was told it was scheduled for disconnection end July. So 2 questions remains.
1. Was it ever disconnected? Yes it was because we were not billed for the month of August
2. Why would DSTV disconnect services and a month later reconnect them with our consent? This is ******** and need to be investigated.
It is a pitty Hello Peter does not have the option to attach pictures. I was going to show you that in July I asked for the HD decoder to be disconnected and I was told it was scheduled for disconnection end July. So 2 questions remains.
1. Was it ever disconnected? Yes it was because we were not billed for the month of August
2. Why would DSTV disconnect services and a month later reconnect them with our consent? This is ******** and need to be investigated.