ST
Sonia T

1 reviews | Active since Dec 2020

31 Jul 2024, 19:14

DStv is a complete waste of money, no competent customer service and no will to assist.

Nearly a week since i posted a really bad review, only service consultant that can help the one trying to sell insurance for my new decoder. I did receive a reply on Hellopeter.com We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. I see that this is the reply they give to every single complaint. But, until today no follow up. Sadly I paid for a new ultra decoder and i signed up and paid for the premium package for a year. Be sure that I will cancel when it has run out. Be aware before signing up, for that price you can get 10 other packages and you will actually get value for money.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply31 Jul 2024, 19:28
Official
Hi Sonia Thomashausen, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team