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Dhayaneethi M

1 reviews | Active since Jan 2014

14 Aug 2018, 15:25

DSTV IS A BUNCH OF CON ARTISTS

DSTV is a bunch of con artists, i took out the Premium 24 contract and i was told the premiums would be R789.00 including the PVR functions, now they have charged me R 914.00 i have logged a query 2 weeks ago and i am still waiting for this to be resolved, i phone in about every second day and get told the same story, that they have escalated to the relevant department and are waiting for the voice recording to be retrieved, it takes 2 weeks to retrieve a recording because they want to alter it first to show that they are right. they do not care about their customers. i have spoken to about 7 diffident people

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply16 Aug 2018, 07:17
Official

Dear Dhayaneethi

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team