dstv is a **** and its stuff are ***********

Am deeply disappointed about dstv,am a dstv customer,on the 02 june 2023,dstv deducted an amount of R789,82 from my bank account,and from the 4th of june my pvr function stop working,i phone dstv,and they request a proof of payment,i emailed my bank.statement to proof that dstv did took my money,and afterwards my access decorder stops,i phone dstv almost everyday to watch tv,if is not my pvr functions,is my access decorder,imagine using airtime everyday in order to watch tv for a whole month,i have sent so many complaints with no reply,i know half of the stuff of dstv,80 of the people are spoke to are unprofessional and they don't know how to resolve a problem,yesterday i spoke to sethu,for almost 2 hours with my own airtime,my airtime depleted and she fail to call me back,and everytime i call,i have to start a story from the scratch,and kept on hold for an hour and call hanged up,and on the 26th of June i spoke to a certain lady who advice me to reverse the debit because she says my payment was not reflecting on their system,and afterwards i must call and find out how much must o pay,i phone and i was told to pay an amount of 215,of which i paid,and now dstv want me to pay for all reconnection fees,that they were disconnecting my pvr and access while payment has been made,i wont advice someone to have dstv,dstv is a ****,and full of *********** stuff,who are heartless and useless.