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Cheryl T
1 reviews | Active since Aug 2023
27 Mar 2024, 01:50
DSTV is a ****
It’s been 5 days and DSTV still hasn’t gotten back to me regarding the showmax they disconnected and now unable to link it back. On top of this nonsense, they over charge me, like what the hell of a **** is dstv running??
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
27 Mar 2024, 07:35Hi Cheryl,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply27 Mar 2024, 07:35
Official
Hi Cheryl,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
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Cheryl T's updateReviewer Update
28 Mar 2024, 13:59What am I supposed to do with the instructions you sent? So DSTV really thinks that a sane person can log a hello Peter complaint just to be given these stupid instructions on how to link showmax? Clearly the dstv team is ***********, I called, used the chat box etc and followed these instructions a million times and they don’t work. Even the agent that called me after my first complaint failed to link it on their side and said she’ll escalate only for you guys to send me the same instructions. At this point, dstv cant keep showmax, i’ll use other streaming platforms, right now I just want a refund for the service I paid for and ya’ll decided to cancel, on top of that to be refunded the extra charges you billed which I don’t even know what are the extra fees for. I’ve heard it with this nonsense
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Cheryl T's update28 Mar 2024, 13:59
Reviewer Update
What am I supposed to do with the instructions you sent? So DSTV really thinks that a sane person can log a hello Peter complaint just to be given these stupid instructions on how to link showmax? Clearly the dstv team is ***********, I called, used the chat box etc and followed these instructions a million times and they don’t work. Even the agent that called me after my first complaint failed to link it on their side and said she’ll escalate only for you guys to send me the same instructions. At this point, dstv cant keep showmax, i’ll use other streaming platforms, right now I just want a refund for the service I paid for and ya’ll decided to cancel, on top of that to be refunded the extra charges you billed which I don’t even know what are the extra fees for. I’ve heard it with this nonsense